Privacy Policy
Our website respects your privacy and seeks to protect your personal data.
This privacy policy explains how personal data is collected and used (under certain circumstances). It also describes the measures taken to ensure the privacy of your information. Finally, it sets out the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Your name and other information relating to you are therefore used as described in this privacy policy. We collect information when necessary or when it is directly relevant to our dealings with you.
We retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit and is not disclosed unless you have an electronic account on the website that you access with a username and password.
1 – Data We Collect
We may need to collect information about you if you wish to place a purchase order for an item from our website.
We collect, store, and process the data needed to follow up on your purchase from our website, to secure any claims that may arise later, and to provide you with our available services. We may collect personal information including, without limitation, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to enable us to process your orders and to provide you with services and information offered on our website that you request. In addition, we use the information you provide to manage your account with us, verify online financial transactions, audit data downloads from the website, identify website visitors, and develop and customize website page designs and/or content for users. We conduct demographic research and send useful or requested information to the user, for example information about products and services, if you do not object to being contacted about that. Communication may be by email to provide details about other products and services if you wish; if you prefer not to receive promotional and marketing communications, please opt out of this option at any time.
We may give your name and address to a third party in order to deliver your purchase order (for example, a delivery agent or supplier).
We may be able to store details related to your current order on our website, but we cannot retrieve them directly for security reasons. By signing in to your account on the website, you can view information and details of purchases you have ordered or will soon place. You can also manage your address details. You should treat access to your personal data with complete confidentiality and not make it available to an unauthorized third party. We accept no responsibility arising from misuse of passwords unless such misuse results from an error on our part.
Other Uses of Your Personal Information
We may use your personal information in polls and marketing research, based on your preference, for statistical purposes while ensuring full confidentiality, and you may withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep poll answers completely separate from your email address.
We may send information about us, the website, our other sites, our products, sales, offers, newsletters, and other matters related to companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending this information within seven business days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notice. We will contact you for clarification if the information is unclear.
We may use some data, while maintaining full privacy and confidentiality on the website, for other purposes including verifying user locations and tracking visits to the website or links in emails when they subscribe to receive them, and providing that anonymized data, which does not allow identification of your actual personal identity, to a third party such as publishers. However, that data will not identify you personally (because it is anonymized).
Competitions
In relation to any competition, we use the data to notify winners and to announce our offers. You can find more details about participation terms for each competition separately.
Other Parties and Website Links
We may transfer your information to other companies in our group or to our agents and contractors to help us with related transactions in accordance with the privacy policy. For example, we may use a third party to help deliver products to you, collect payments from you, use data for statistics and marketing research, or assist the customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risk. If our company or part of it is sold, we may need to transfer databases that include your personal information. Except as provided in the privacy policy, we will not sell or disclose your personal data to a third party without your prior consent unless necessary for the purposes set out in this privacy policy, or if required by law. The website may contain third-party advertisements or links to other sites or frames of other sites. Please note that we are not responsible for any third party’s privacy policy or the content of those policies on other sites, nor are we responsible toward any third party to whom we transfer your data in accordance with the privacy policy.
2 – Cookies
Accepting cookies is not a basic requirement to visit the website. However, we note that “cart” functions on the website and ordering any item cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the website. Your browser stores these files on your computer’s hard disk. Cookies can be used to detect the Internet Protocol (IP) address, which saves you time when you are on the website or want to visit it. We use cookies for your convenience while browsing this website (for example, to remember your identity when you want to edit your shopping cart without re-entering your email address), and not to obtain or use other information about you (for example, for targeted marketing). You can set your browser not to accept cookies, but this may limit your use of the website. Please note that our use of cookies does not contain any personal or private information and is free of viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including the Internet Protocol address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators about its activity, and provide other services related to website activity and internet use. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not link your Internet Protocol address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings in your browser, but please note that you will then be unable to use the full functionality of the website. By using this website, you agree that Google may use your data as described and for the purposes detailed above.
3 – Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information. When we collect data through the website, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information, although we cannot guarantee 100% protection. We strongly advise you not to send all credit or debit card details when communicating with us electronically without encryption. We apply physical, electronic, and procedural safeguards directly to the collection, storage, and disclosure of your information. Our security procedures sometimes require us to ask you to prove your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.
4 – Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you previously transferred to us. You also have the right to ask us to correct any errors in your personal data free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.